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Setting Up a New Email Account for Your Website

Setting up email accounts connected to your website can be confusing; especially when email services are handled separately from your web hosting. This guide is here to walk you through the basics of setting up professional email, whether you're using GoDaddy, Google, or another provider.

1. Is my email automatically included with my website?

No. Your email service is separate from your website hosting. That means you can host your website with one provider and your email with another (e.g., Google, Microsoft 365).

2. Where do I check or change my email setup?

You can check your MX records if your domain is registered with GoDaddy. These records tell you which provider is handling your email.

3. What are MX records?

MX (Mail Exchange) records are DNS settings that point your domain to your email service provider (e.g., Google or Microsoft 365). They're crucial for routing your email correctly.

4. I use GoDaddy. What’s the easiest way to set up email?

Call GoDaddy and ask them to set up email using Microsoft 365. They’ll walk you through everything and handle the technical steps, including linking your domain and configuring MX records.

5. Can I use Google Workspace (formerly G Suite) instead?

Yes! If you prefer Google for email:

  1. Go to Google Workspace’s setup page.

  2. Answer a few questions (business name, current email, etc.).

  3. Enter your billing info.

  4. Set up a username and password for your new email account.

Once you have that info, send it to your web or IT team, and they can help you finish the setup.

6. What if I get stuck during the Google setup?

No problem. Finish the account creation as best you can. If you can't link your domain or update the DNS settings, just send your login credentials to your support team; they can handle the rest.

7. What if I’m not using GoDaddy or Google?

That’s okay too. The process will vary slightly depending on your domain registrar and email provider, but the basic principles remain the same:

  • Set up the email account.

  • Get your login details.

  • Update your domain’s MX records (or have your tech team do it).

8. Do I need to understand everything about DNS and MX records?

Not really. If you’re not comfortable handling DNS settings, just get your email account created and reach out for help. That’s what your support team is here for.

Final Tip:

You don’t have to be a tech expert to set up your email, but if you need help, we're always happy to help.